Chicken Help

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We found 18 results for category 'Shipping'

Q: Can I have two phone numbers printed on my box?
A: Yes! During the checkout process you will have the opportunity to give us two different phone numbers, and if you give us two, we will make sure both... read more

Q: How old will my chicks be when I get them?
A: They'll be less than 72 hours old. They ship Mondays and Tuesdays as soon as they're hatched and the birds you've reserved have been packed into your... read more

Q: What if my chick package is late?
A: Please notify us Thursday if your package has not arrived by then--but do not notify us before Thursday. The US postal service is very good about... read more

Q: Can you ship my chicks via UPS or Fed Ex?
A: No, sorry! UPS and Fed Ex will not ship chicks - only the United States Postal Service will -- and they've been doing it since the 1800s! (We ship... read more

Q: Do you ship eggs or chicks internationally?
A: No. If you want to purchase live birds or eggs, you will need to find a local supplier to help you; we do not ship internationally. (We don't even... read more

Q: How come you can't ship just one chick?
A: Unlike other hatcheries that may add "males for warmth" to fill out a small order, we will never do that because we understand how important it is... read more

Q: My chicks were delivered a day late by the post office. Will they refund my shipping since they didn't meet the overnight Express Mail guarantees?
A: Unfortunately, no. USPS does NOT guarantee overnight Express delivery for live animals, as much as we would like them to. We agree: it seems a little... read more

Q: I've heard other hatcheries sometimes include males for warmth in their baby chick packages. Do you?
A: No! When necessary, we include one or more heating packs to keep your chicks warm, and to prevent jostling we add extra nesting material. You can be... read more

Q: How can you send chicks through the mail when they sometimes die? And if there is a risk that some chicks die on the way, then how can you justify staying in business?
A: Of course we hate it when chicks die along the way; every bird is an individual, and every loss is a tragedy. However, when it comes to shipping baby... read more

Q: I want to order chicks to be delivered to me, but use a broody hen to raise them. Is there anything special I should know, or will the hen take care of everything?
A: There is little more beautiful than a mother hen sheltering chicks beneath her wings.

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Q: How come you can only ship chicks when they're one day old?
A: Right before chicks hatch, they have just absorbed the last of the yolk. This sustains them during their journey, for up to three days, so that's why... read more

Q: How many chicks must I purchase to meet the minimum order during the winter months?
A: We want to make sure your chicks arrive safe and sound.

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Q: Can you ship chicks to my location?
A: We can ship chicks anywhere within the continental U.S. and to some locations in Hawaii and Alaska. To learn about that, please check "Can you safely... read more

Q: Can you safely ship chicks to Alaska or Hawaii?
A: We can safely ship chicks to Alaska and Hawaii. However, we can only safely ship to certain zip codes within those states. The post... read more

Q: I live in Hawaii and I'm ordering chicks. What do I need to know?
A: First and foremost: we cannot safely ship to every zip code in your beautiful state. Only some zip codes are safe to ship to. Please read "Can... read more

Q: How will I know that my chicks have arrived at the post office?
A:

Good question! First of all, don't forget that our chicks can arrive any day from Tuesday through Thursday of the week they are shipped--it just... read more

Q: Do I need to give my shipped chicks vitamins and electrolytes when they arrive?

A:

We don't generally think it is a good idea to offer anything but plain, clean water unless your chicks are exceedingly stressed.

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Q: My chicks are all available on different dates. Will they ship at different times, or all at once?
A: All at once! All your birds must ship together for their safety. Alternatively, you can choose to place two or more separate orders, but each one... read more