Chicken Help

Help Me!OR:Search by Category


Q: What happens if a chick I purchase from My Pet Chicken is incorrectly sexed?

A:

It's always disappointing when a bird isn't sexed correctly, especially if your "girl" ended up being a "boy" and was the family's favorite chick! Since chicken sexing is an art, not a science, sometimes errors do occur (though our professional chick vent sexers are correct more than 90% of the time).

If you want to be sure no sexing errors occur, you will want to buy a Red Star. These chickens are not vent sexed like our other day-olds; they can be told apart just by their color, so vent sexing errors don't occur.

We will refund you for any bird which has been incorrectly sexed, provided you notify us within the correct sexing error reporting time frame. Early or late reports can't be taken.
  • Sexing errors must be reported when the birds are 10 to 17 weeks old.
  • Sexing errors for Silkies only must be reported when the Silkies are 19 to 29 weeks old
Second, to make your report, email, chat, or give us a call at 908-795-1007.

Third, be sure to provide the name under which the order was placed, the email address you used for the order, or (preferably) your order number, so we will be able to assist you.

Finally, remember not to rehome your suspects early--we hear repeatedly from people who have rehomed their "roosters," only to later be disappointed to learn that "he" turned out to be a great layer--for someone else!

Not sure if you have an error or not? Read about how to tell the difference between male and female chickens for sure in our related questions below.