Chicken Help

Help Me! OR: Search by Category


We found 7 results for category 'Guarantees and Policies'

Q: What if my chick package is late?
A: Please notify us Thursday if your package has not arrived by then--but do not notify us before Thursday. The US postal service is very good about... read more

Q: When I am ordering baby chicks, when am I charged for the order?
A: You pay for your order as soon as it is placed; that is what holds your reservation. We don't keep your payment information on file--this helps... read more

Q: My chicks were delivered a day late by the post office. Will they refund my shipping since they didn't meet the overnight Express Mail guarantees?
A: Unfortunately, no. USPS does NOT guarantee overnight Express delivery for live animals, as much as we would like them to. We agree: it seems a little... read more

Q: How can I tell if my juvenile bird is a rooster?
A: Comb size and redness can be one indicator, but is not usually reliable. In fact, it's one of the worst indicators you can use, as comb size varies... read more

Q: How can so few chicks arrive at their location safely?
A: Most hatcheries require 15 or 25 baby chicks per order because the chicks need one another's body heat to survive their 2-day journey. This is a big... read more

Q: What if one of my chicks dies on the way to me?
A: Losses are rare (we see them happen about 1% of the time), but they do occur. For that reason, we recommend that if you have children, make sure they... read more

Q: How will I know that my chicks have arrived at the post office?
A:

Good question! First of all, don't forget that our chicks can arrive any day from Tuesday through Thursday of the week they are shipped--it just... read more

 

Related Items:

The Chicken Health HandbookThe Chicken Health Handbook

The Chicken Health Handbook

Out of Stock
$24.95$16.14
 Chicken Treat Ball Chicken Treat Ball

Chicken Treat Ball

In Stock
$4.99$3.99
Egg Cleanser Concentrate, 16 ozEgg Cleanser Concentrate, 16 oz

Egg Cleanser Concentrate, 16 oz

In Stock
$8.95$6.95
Poultry Grit, 5lb bagPoultry Grit, 5lb bag

Poultry Grit, 5lb bag

In Stock
$7.50
 Dried Mealworms Dried Mealworms

Dried Mealworms

In Stock
$10.95$6.95