Chicken Help

Help Me!OR:Search by Category


We found 7 results for category 'Guarantees and Policies'

Q: How can I track my baby chick package? Do you provide a tracking number?
A: We will send you an email with the tracking number for your order when your chicks "fly the coop," and you can use that to follow their progress. We... read more

Q: How can I track my waterfowl shipment? Do you provide a tracking number?
A: No worries! We do our best to make sure that you're "in the loop" throughout the process.

Waterfowl are hatched on Mondays, Tuesdays, and...
read more

Q: I already placed my order for baby waterfowl. Can I change it?
A: Yes, in most cases you can call us at 908-795-1007 to have your order changed, but before you do, read on because there are three important things... read more

Q: What happens if a duckling or gosling is incorrectly sexed?
A: It's always disappointing when a bird isn't sexed correctly, especially if your "girl" ended up being a "boy" and was the family's favorite bird!... read more

Q: What can I do if my minimum order is too high?
A: Because of our read more

Q: Can I return feed or food products?
A: Feed and food products cannot be returned due to biosecurity reasons. ... read more

Q: How do you ship waterfowl?
A: We ship all of our waterfowl by USPS Priority Mail, normally, but due to the very high volume of COVID vaccines being shipped around the... read more