Accessibility Policy
Henlay Co. d/b/a My Pet Chicken (“MPC”) is committed to providing a positive shopping experience to all our customers and we aim to facilitate the accessibility and usability of our website and mobile site for all, including those with disabilities. Our goal is to permit our customers to successfully gather information and transact business through our website whether you are using assistive technologies like a screen reader, a magnifier, voice recognition software, or captions for videos. This policy applies to all websites under the ownership and control of MPC.
Standards
MPC intends that its websites, to the extent possible, conform with the Worldwide Web Consortium’s Web Content Accessibility Guidelines version 2.1, Level AA Conformance (WCAG 2.1 Level AA). Where conformance with these standards is not technically feasible or may require extraordinary measures to implement the standards, MPC has provided alternative means by which those with disabilities may access or interact with the website, including, but not limited to, by implementing a telephone number to accept phone orders and to provide live support in accessing the website. MPC also provides an email address to provide website accessibility support.
MPC takes web accessibility seriously and prioritizes accessibility error and bug fixes to ensure that they are remedied at the same level of priority as any other critical website feature. MPC has also retained an accessibility specialist to review the content of its website and to provide guidance on ensuring that its website content is accessible to those with disabilities. Finally, MPC trains its employees and relevant contractors to ensure that they can aid those with disabilities in placing orders both through MPC’s websites and through alternative means.
Accessibility Assistance
If you have difficulty using or accessing any element of this website, please feel free to call us toll free at 908-795-1007 or email us at info@mypetchicken.com, and we will work with you to provide the information, item, or transaction you seek through a communication method that is accessible for you consistent with applicable law (for example, through telephone support).
Actions
MPC is currently taking a variety of steps and devoting resources to further enhance the accessibility of our website. We have engaged an experienced accessibility consultant to conduct a website accessibility audit and provide recommendations to increase accessibility so that our website meets or exceeds applicable standards.
Ongoing Effort
At MPC, we are proud of the efforts that we have completed and that are in-progress to ensure that our website is accessible to everyone. We view accessibility as an ongoing effort and are continually seeking solutions that will bring all areas of our website to the same level of overall web accessibility.
Feedback
Please contact us at info@mypetchicken.com if you have any feedback or suggestions as to how we may improve the accessibility of this website.