About Ordering

I have already placed my order for baby chicks. Can I change it?

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Yes, in most cases, you can change your baby chick order. Contact us to have your order changed. But before you do, read on because there are some important things you should keep in mind before placing your request!  


  1. Let us know by 6:00 p.m. the Thursday before your scheduled ship date

    We require this notice because we need time to make sure the shipment can been changed or stopped. Obviously, we don't want to send baby chicks out to Post Offices where they will never be picked up, or to send you your original order if you are expecting a revised order with new or different breeds. There are no exceptions to requiring this notice.
  2. A change may delay your ship date

    Even with enough notice, changing your order may delay your ship date, because any new birds you want may not all be available on your original ship date.
  3. Have your credit card ready in case of additional fees

    Depending on what type of change you are making, there may be additional fees involved. When you contact us to make your request, please have your credit card ready in case we have to take your payment information. (We do not store our clients' credit card numbers, as some other websites do, for security purposes.)
  4. Order changes can be made by phone, chat or email. 

    Order changes are easy! Just Contact Us with your order change request. (And please don't send us your credit card number by email or fax! It's not secure, ever -- whether dealing with us or other companies.)
      Last, orders shipping to Hawaii cannot be changed since the paperwork required by that state must be registered in advance, so please be sure to place your order exactly as you would like to receive it when you are having chicks shipped to Hawaii.