Chicken Coop Information
Protect Your Coop Purchase...
...With a yearly stain or seal. The natural wood material will break down over time. If you do not, you can realistically expect six to eight years' use out of this coop. If you keep it in good shape by sealing it annually, you'll have it for many years to come.
Enhancements and Modifications
While we make every effort to ensure the product you purchase meets your expectations, the actual product may differ slightly from images and renderings shown due to enhancements and/or modifications made at the discretion of the manufacturer.
Damages, Returns & Cancellations
If your coop has been significantly damaged in shipment, please report the damages to us within 48 hours of arrival if at all possible. We ask that you send pictures of the damage so we can best determine the next steps to be taken. Please be aware that superficial scratches and dings may occur in the shipping process, and that we will replace or refund you for any broken, missing, or damaged pieces.
If you cancel your order before the coop leaves our warehouse, we'll refund you all but a $5 cancellation fee.
If you've changed your mind after your coop has shipped, you may return your new, unused, and unassembled coop with packaging intact in the original box, within 30 days of receipt. You will receive a full refund, minus your cost to send it back to us as well as a restocking fee of up to 20%. Just notify us and we'll provide return instructions. Once we have received and approved your items for resale, we'll promptly issue a refund.
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