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Frequently Asked Questions
Here we answer the most commonly-asked questions about ordering, chicken care, and more.
Are you a member of the National Poultry Improvement Plan (NPIP)?
Yes! Our hatching facilities and all other breeders with whom we contract are NPIP-certified. If you would like NPIP papers to be included with your baby chick order so that you can show your birds, just let us know -- we'll be happy to do it! They arrive by email a few days after your birds arrive. Remember that NPIP papers are only available for 6 months after you have received your birds, so be sure to ask for them in time! Most states in the US require baby chicks and juvenile birds that ship across state lines to originate...
Read MoreThere are hawks or owls in our area. Will our chickens be safe?
Hawks and owls can most certainly be a danger to chickens (heck, even CROWS can be a danger to juveniles or bantams). However, only a few types usually bother chickens. The raptors most often associated with flock losses are red-tailed hawks, goshawks, and great horned owls. Having a rooster can help alert the girls to a predator in time for them to run for cover. Some people choose to keep a run covered with netting so flying predators are not a problem. Generally speaking, hawks are mostly a problem in the spring and in the fall when they are migrating...
Read MoreChicken age: how can I tell?
If you bought or acquired adult chickens somewhere else and I want to know how old they are, we have some bad news about chicken age. It is very difficult to discern the age of an adult chicken. The best you can do is make an educated guess. There are a few clues you might look for with regard to chicken age. 1. The number of eggs they lay in relation to other birds of the same breed. For example, if you have a Rhode Island Red that only lays one egg a week, there's a pretty good chance she's...
Read MoreChicken Glossary
Bantam A variety of chicken that is 1/4 to 1/2 the size of a Standard chicken breed, kept mainly for ornamental purposes. Some chickens come in both Standard and Bantam varieties; some come in just Bantam and some in just Standard. Bedding A material, usually wood shavings, added to the coop floor and nest box in order to absorb odor and droppings and provide a soft surface for chickens to walk on. Bloom The delicate, invisible membrane outside an egg's shell that protects the contents from bacteria and other foreign matter. Brood 1. The desire of hens incubate and be...
Read MoreCan I have two phone numbers printed on my box?
Yes! During the checkout process you will have the opportunity to give us two different phone numbers. If you give us two, we'll make sure both appear on your box. It's fine to have just one phone number appear on your box if you just have one number convenient to receive a call. Don't worry! Our number will appear there, too, so if the post office can't reach you, they can try us!
Read MoreHow will I know that my chicks have arrived at the post office?
Good question! First of all, don't forget that our baby chicks can arrive any day from Tuesday through Thursday of the week they are shipped--it just depends on how quickly the post office delivers to your area. So have your brooder and everything prepared by Monday (so you don't have to scramble)...but don't worry if it's a Tuesday or Wednesday and your chicks haven't arrived yet. As to how you'll know they're at the post office, in our experience most POs ask customers to pick up their peeping packages right at the post office on the day of arrival. We...
Read MoreI live in Hawaii and I'm ordering chicks. What do I need to know?
Yes, we can ship baby chicks to Hawaii. Unfortunately, waterfowl and pullets cannot be shipped at this time There is additional paperwork involved with shipping chicks to Hawaii, so please allow give a lead time of 2-3 weeks. You won't be able to place a last-minute order because your state's Department of Agriculture wants to know exactly what chicks will be arriving and where they are going. After you place an order destined for Hawaii, we'll be in touch to confirm details and ensure that your shipping date provides us with sufficient time for your state's approval. Your state requires...
Read MoreMy chicks are available on different dates. Are the chicks shipping at different times, or all at once?
Your chicks will ship all at once! All of your chicks must ship together for their safety. Alternatively, you can choose to place two or more separate orders, with each one meeting the safe chick shipping minimum. Don't worry--our shopping cart enforces that minimum, so you can't accidentally order too few for shipping safety. Minimum order requirements for baby chicks: April - November: 3 baby chicks December - April: 8 baby chicks When you place your virtual chicks in your online basket, you will be given an estimate of the first shipping date they will all be available on the...
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"The Clubhouse" Coop
Easy to assemble and built to last, the Clubhouse Coop is the perfect starter coop for a small flock.