Frequently Asked Questions

Here we answer the most commonly-asked questions about ordering, chicken care, and more.

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Why don't you sell chicks year round?

We do sell chicks most of the year round, but there are a variety of reasons baby chicks aren't available for purchase at all times. Chickens naturally lay fewer eggs in the colder, darker months of winter. Some breeds stop entirely. Fertility is usually lower in the winter, too, so fewer chicks will hatch. In addition, in the fall and winter, our hens will be molting and regrowing new feathers for the coming year, so even those breeds that are good winter layers may lay reduced numbers of eggs, or may briefly stop laying until molting is over. That means...

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Are you a member of the National Poultry Improvement Plan (NPIP)?

Yes! Our hatching facilities and all other breeders with whom we contract are NPIP-certified. If you would like NPIP papers to be included with your baby chick order so that you can show your birds, just let us know -- we'll be happy to do it! They arrive by email a few days after your birds arrive. Remember that NPIP papers are only available for 6 months after you have received your birds, so be sure to ask for them in time! Most states in the US require baby chicks and juvenile birds that ship across state lines to originate...

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Can I have two phone numbers printed on my box?

Yes! During the checkout process you will have the opportunity to give us two different phone numbers. If you give us two, we'll make sure both appear on your box. It's fine to have just one phone number appear on your box if you just have one number convenient to receive a call. Don't worry! Our number will appear there, too, so if the post office can't reach you, they can try us!

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How will I know that my chicks have arrived at the post office?

Good question! First of all, don't forget that our baby chicks can arrive any day from Tuesday through Thursday of the week they are shipped--it just depends on how quickly the post office delivers to your area. So have your brooder and everything prepared by Monday (so you don't have to scramble)...but don't worry if it's a Tuesday or Wednesday and your chicks haven't arrived yet. As to how you'll know they're at the post office, in our experience most POs ask customers to pick up their peeping packages right at the post office on the day of arrival. We...

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I live in Hawaii and I'm ordering chicks. What do I need to know?

Yes, we can ship baby chicks to Hawaii. Unfortunately, waterfowl and pullets cannot be shipped at this time There is additional paperwork involved with shipping chicks to Hawaii, so please allow give a lead time of 2-3 weeks. You won't be able to place a last-minute order because your state's Department of Agriculture wants to know exactly what chicks will be arriving and where they are going. After you place an order destined for Hawaii, we'll be in touch to confirm details and ensure that your shipping date provides us with sufficient time for your state's approval. Your state requires...

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My chicks are available on different dates. Are the chicks shipping at different times, or all at once?

Your chicks will ship all at once! All of your chicks must ship together for their safety. Alternatively, you can choose to place two or more separate orders, with each one meeting the safe chick shipping minimum. Don't worry--our shopping cart enforces that minimum, so you can't accidentally order too few for shipping safety.  Minimum order requirements for baby chicks:  April - November: 3 baby chicks December - April: 8 baby chicks When you place your virtual chicks in your online basket, you will be given an estimate of the first shipping date they will all be available on the...

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Can you ship chicks to my location?

We can ship chicks anywhere within the continental U.S. and to locations in Hawaii, Alaska. We can also now ship baby chicks to Puerto Rico, Virgin Islands, and Guam.  3-14 Baby Chicks:  $60.00 (Express Mail & Special Packaging) 15-24 Baby Chicks:  $25.00 (Priority Express Mail & Packaging) 25+ Baby Chicks:  $15.00 (Priority Express Mail & Packaging)  Alaska: (3-14 Baby Chicks): $95.00 up to 14 chicks, 15+ is calculated at checkout (Express Mail & Special Packaging) Hawaii, Puerto Rico, Virgin Islands & Guam: $95.00 up to 14 chicks, 15+ is calculated at checkout (Express Mail & Special Packaging) **Note: Orders to Hawaii, Puerto Rico, Virgin Islands, Guam require a physical...

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How can so few chicks arrive at their location safely?

Most hatcheries require 15 or 25 baby chicks per order because the chicks need one another's body heat to survive their 2-day journey. This is a big pain for lots of people who just want a few chickens! Since our goal in life (yes, our goal in life!) is to make your life easy, we've partnered with a forward-thinking hatchery that has developed a brand new way of shipping baby chicks that includes a high-tech, long- last heating element. This keeps the chicks nice and warm for their journey! And when you order fewer than 15 chicks we automatically send...

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"The Clubhouse" Coop

Easy to assemble and built to last, the Clubhouse Coop is the perfect starter coop for a small flock.