Frequently Asked Questions

Here we answer the most commonly-asked questions about ordering, chicken care, and more.

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Why don't you sell chicks year round?

We do sell chicks most of the year round, but there are a variety of reasons baby chicks aren't available for purchase at all times. Chickens naturally lay fewer eggs in the colder, darker months of winter. Some breeds stop entirely. Fertility is usually lower in the winter, too, so fewer chicks will hatch. In addition, in the fall and winter, our hens will be molting and regrowing new feathers for the coming year, so even those breeds that are good winter layers may lay reduced numbers of eggs, or may briefly stop laying until molting is over. That means...

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Are you a member of the National Poultry Improvement Plan (NPIP)?

Yes! Our hatching facilities and all other breeders with whom we contract are NPIP-certified. If you would like NPIP papers to be included with your baby chick order so that you can show your birds, just let us know -- we'll be happy to do it! They arrive by email a few days after your birds arrive. Remember that NPIP papers are only available for 6 months after you have received your birds, so be sure to ask for them in time! Most states in the US require baby chicks and juvenile birds that ship across state lines to originate...

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Can I have two phone numbers printed on my box?

Yes! During the checkout process you will have the opportunity to give us two different phone numbers. If you give us two, we'll make sure both appear on your box. It's fine to have just one phone number appear on your box if you just have one number convenient to receive a call. Don't worry! Our number will appear there, too, so if the post office can't reach you, they can try us!

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How will I know that my chicks have arrived at the post office?

Good question! First of all, don't forget that our chicks can arrive any day from Tuesday through Thursday of the week they are shipped--it just depends on how quickly the post office delivers to your area. So have your brooder and everything prepared by Monday (so you don't have to scramble)...but don't worry if it's a Tuesday or Wednesday and your chicks haven't arrived yet. As to how you'll know they're at the post office, in our experience most POs ask customers to pick up their peeping packages right at the post office on the day of arrival. Your phone...

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I live in Hawaii and I'm ordering chicks. What do I need to know?

First and foremost: we cannot safely ship to every zip code in your beautiful state. Only some zip codes are safe to ship to. Please read "Can you safely ship chicks to Alaska or Hawaii?" in the related questions below for more information about safe zip codes in your state. You cannot place an order shipping to any zip code that is not deemed safe. Second, there is additional paperwork involved with shipping chicks to Hawaii, so please allow a few extra weeks. You won't be able to place a last minute order, because your state's Department of Agriculture wants...

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My chicks are all available on different dates. Will they ship at different times, or all at once?

All at once! All your birds must ship together for their safety. Alternatively, you can choose to place two or more separate orders, but each one must meet the safe shipping minimum for your area. Don't worry--our shopping cart enforces that minimum, so you can't accidentally order too few for shipping safety. You can read more about minimums on each chick ordering page, or in the related questions below. When you place your virtual babies in your online basket, you will be given an estimate of the first date they will all be available on the same date. Even when...

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Can you ship chicks to my location?

We can ship chicks anywhere within the continental U.S. and to some locations in Hawaii and Alaska. Please check "Can you safely ship chicks to Alaska or Hawaii?" in the related questions below to see if your Alaskan or Hawaiian location qualifies. We do have different chick minimums for different zip codes: the more remote you are from a major city, the higher your minimum number of chicks (for their safety). Check your minimum If you live in a remote area and would like fewer chicks... ...there's a trick you should feel free to employ! Have your chicks held at...

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How can so few chicks arrive at their location safely?

Most hatcheries require 15 or 25 baby chicks per order because the chicks need one another's body heat to survive their 2-day journey. This is a big pain for lots of people who just want a few chickens! Since our goal in life (yes, our goal in life!) is to make your life easy, we've partnered with a forward-thinking hatchery that has developed a brand new way of shipping baby chicks that includes a high-tech, long- last heating element. This keeps the chicks nice and warm for their journey! And when you order fewer than 15 chicks we automatically send...

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"The Clubhouse" Coop

Easy to assemble and built to last, the Clubhouse Coop is the perfect starter coop for a small flock.