Frequently Asked Questions
Here we answer the most commonly-asked questions about ordering, chicken care, and more.
Can I cancel my order for baby chicks?
Yes, we're happy to cancel an order provided you let us know by the Thursday before your scheduled ship week. As you remember from checkout, baby chick orders cannot be cancelled (or changed) later than that date. Be sure to have your order number at hand so we can find your order to cancel it. The reason we require this notice is that, in many cases, the shipping schedule must be shuffled so the baby chicks we were hatching for you can find new adopters in time to receive them when they hatch. In addition we need to be absolutely...Read More
I already placed my order for baby chicks. Can I change it?
Yes, in most cases, you can change your baby chick order. Give us a at 908-795-1007 to have your order changed, but before you do, read on because there are three important things you should keep in mind before placing your request! You will also remember from checkout that you may be charged a $5 nonrefundable fee to change an order after it’s placed. Let us know by the Thursday before your scheduled ship date We require this notice because we need time to make sure the shipment can been changed or stopped. Obviously, we don't want to send baby...Read More
Can I mix and match or do I have to buy all the same breed?
There is no minimum number of chicks per breed or size, although your total order must meet the minimum number for your area, so you can mix and match to your heart�s content: really cherry pick your flock! The neat thing about having a mixed flock is that it�s easy to tell them all apart. It can take longer to schedule a delivery when you have lots of different breeds, however, because they must ALL be available at once. For safety in shipping, we do not split the chicks up and ship them different weeks as the breeds become available,...Read More
Do you sell older chickens?
Yes! We usually have two or three batches of juvenile 6-week-old chickens available each year at various times. They do sell out very quickly, so keep your eyes peeled for availability. They sell so fast because, unlike other hatcheries, My Pet Chicken often has a selection of several rare and heirloom varieties like Black Copper Marans, Speckled Sussex, Welsummers, Easter Eggers, and so on. Most hatcheries offer started pullets in only a few limited high-production breeds like Red or Black Stars (or other sex-linked varieties), Rhode Island Reds, or Leghorns. We don't know of any other hatchery that offers started...Read More
What if my chick package is late?
Please notify us Thursday if your package has not arrived by then--but do not notify us before Thursday. The US postal service is very good about handling baby chick deliveries, and they are rarely late! In fact, we only have losses about 1% of the time. A package is late only if it does not arrive by Thursday afternoon. If your package has not arrived by then, its tracking number will have been associated with the individual orders in the hatching facility's system, so on Thursday we will be able to track down individual packages should there be the rare...Read More
Do you have a catalog?
Not yet! The best way to peruse our offerings for right now is to browse the category listings on the left hand side of any page on our website.Read More
Do you include males for warmth in your baby chick packages?
You may have heard that hatcheries sometimes include extra "males for warmth" in their baby chick packages, but you can be sure we'll never purposely include extra males in your order. When necessary, we include one or more heating packs to keep your chicks warm, and to prevent jostling we add extra nesting material. We pack them very carefully. Our goal in life --- yes, our goal in life! --- is to make it easy for you to keep chickens, and having a bunch of extra roosters that you don't know what to do with wouldn't be easy, now would...Read More
Can you ship my chicks via UPS or Fed Ex?
No, sorry! UPS and Fed Ex will not ship chicks - only the United States Postal Service will -- and they've been doing it since the 1800s! (We ship all orders of fewer than 15 chicks via Express Mail, so they arrive FAST.)Read More
"The Clubhouse" Coop
Easy to assemble and built to last, the Clubhouse Coop is the perfect starter coop for a small flock.
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