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We found 27 results for category 'About Ordering'

Q: My chicks are all available on different dates. Will they ship at different times, or all at once?
A: All at once! All your birds must ship together for their safety. Alternatively, you can choose to place two or more separate orders, but each one... read more

Q: I live in Hawaii and I'm ordering chicks. What do I need to know?
A: First and foremost: we cannot safely ship to every zip code in your beautiful state. Only some zip codes are safe to ship to. Please read "Can... read more

Q: How will I know that my chicks have arrived at the post office?
A:

Good question! First of all, don't forget that our chicks can arrive any day from Tuesday through Thursday of the week they are shipped--it just... read more

Q: Can I have two phone numbers printed on my box?

A: Yes! During the checkout process you will have the opportunity to give us two different phone numbers. If you give us two, we'll make sure both... read more

Q: When will my chicks be hatched?
A: Our chicks are hatched in the wee hours on Monday* of each week during the hatching season, and they're sorted, sexed, vaccinated, packaged, and... read more

Q: How come you can only ship chicks when they're one day old?
A: Right before chicks hatch, they have just absorbed the last of the yolk. This sustains them during their journey, for up to three days, so that's why... read more

Q: Can I schedule delivery of my baby chicks on a specific day of the week?
A: Unfortunately, no! You do have some control, though. Chicks are hatched Mondays and Wednesdays. Smaller orders automatically ship Express, while you... read more

Q: Can I choose Rushed or Next Day shipping to get my baby chicks faster?
A: Neither Fed Ex nor UPS will ship live baby chicks, so all orders of fewer than 15 chicks are automatically shipped via the speediest service that the... read more

Q: How old will my chicks be when I get them?
A: They'll be less than 72 hours old. They ship Mondays and Tuesdays as soon as they're hatched and the birds you've reserved have been packed into your... read more

Q: How come you can't ship just one chick?
A: Unlike other hatcheries that may add "males for warmth" to fill out a small order, we will never do that because we understand how important it is... read more

Q: Can I mix and match or do I have to buy all the same breed?
A: There is no minimum number of chicks per breed or size, although your total order must meet the minimum number for your area, so you can mix and... read more

Q: I already placed my order for baby chicks. Can I change it?
A: Yes, in most cases you can call us at 888-460-1529 to request an order change, but before you do read on because it can be tricky and there are three... read more

Q: Can I cancel my order for baby chicks?
A: Yes, we're happy to cancel an order provided you let us know by the Thursday before your scheduled ship week. As you remember from checkout,... read more

Q: What happens if a bird I purchase from My Pet Chicken is incorrectly sexed?
A: It's always disappointing when a bird isn't sexed correctly, especially if your "girl" ended up being a "boy" and was the family's favorite chick!... read more

Q: Why don't you offer a vaccine against Coccidiosis?
A: Coccidiosis is an infection caused by a protozoan, and it is found in most environments. However, the coccidiosis vaccine administered in the U.S. is... read more

Q: What if my chick package is late?
A: Please notify us Thursday if your package has not arrived by then--but do not notify us before Thursday. The US postal service is very good about... read more

Q: Do you sell older chickens?
A: Yes! We usually have two or three batches of juvenile 6 week old chickens available each year at various times. They do sell out very quickly, so... read more

Q: I've heard other hatcheries sometimes include males for warmth in their baby chick packages. Do you?
A: No! When necessary, we include one or more heating packs to keep your chicks warm, and to prevent jostling we add extra nesting material. You can be... read more

Q: Do you have a catalog?
A: Not yet! The best way to peruse our offerings for right now is to browse the category listings on the left hand side of any page on our website.... read more

Q: What do I need to know about ordering fertile hatching eggs from My Pet Chicken?
A: My Pet Chicken absolutely guarantees that the read more

Q: What is my best minimum order?
A: We want to be sure your chicks arrive safely, so we have a special packaging method so your new pets are snug and secure while they travel. In fact,... read more

Q: Can you ship my chicks via UPS or Fed Ex?
A: No, sorry! UPS and Fed Ex will not ship chicks - only the United States Postal Service will -- and they've been doing it since the 1800s! (We ship... read more

Q: How can I help my young children understand the wait to have our baby chicks are delivered?
A: There are a few things you can do together to help ease the frustration of waiting!

One thing you can do with a child when waiting something...
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Q: When I buy a hatchery choice assortment, will you be able to tell me which birds I received?
A: Assortments are often more available than specific breeds are, and sometimes even bargain priced. However, no record is kept of which birds are used... read more

Q: Are you a member of the National Poultry Improvement Plan (NPIP)?
A: Yes! Our hatching facility and all other breeders with whom we contract are NPIP-certified. If you would like NPIP papers to be included with your... read more

Q: Can you ship chicks to my location?
A: We can ship chicks anywhere within the continental U.S. and to some locations in Hawaii and Alaska. Please check "Can you safely ship chicks to... read more

Q: How can so few chicks arrive at their location safely?
A: Most hatcheries require 15 or 25 baby chicks per order because the chicks need one another's body heat to survive their 2-day journey. This is a big... read more